Frequently Asked Questions
Frequently Asked Questions
Have questions you want answers to?
We offer different types of jewellery like semi-precious stone statement jewellery, Navratri jewellery & contemporary traditional jewellery
Yes, we do offer customised jewellery design service but the process takes 3-4 weeks to make the product and send it over as the craftsmen procure the raw material for the making and designing of the product. You can contact us at +91-9714420600 via WhatsApp for the customisation before ordering.
For orders above Rs.3000, it is free shipping below that price standard shipping charges Rs.150 for pan India.
Orders shipped via standard shipping are delivered within 3-5 business days.
Right now we do not ship internationally but shortly, we will start that.
We send out an order dispatch confirmation email which has the tracking link of your order. You can click on the same to track your order and you can get in touch with us at +91-9714420600 or mail us support@florinejewels.com if you face any difficulties there.
You can use Credit or Debit cards, Indian or international, to pay online. If you’re in India, you also have the option to pay via Net Banking. Unfortunately, we do not offer a cash-on-delivery service.
You can get in touch with us at +91-9714420600 or mail us support@florinejewels.com if you face any difficulties.